SELECT CONTRACTS

Concept Design

The conceptual design phase will take the project from its current design position to a complete set of conceptual drawings.

The concept design phase will commence with a market study, conducted in-house, which will form the basis for which the business case is established. The component matrix is formulated from the results of the market report, which in turn supports the justifications for the business plan.

The brand development is crucial to the identity of the development as a whole, and this commences at the concept stage of the project.

Once the fundamentals of the business plan are established and developed, a set of conceptual drawings will be created, to include a conceptual block master plan and conceptual footprints of the overall project, as well as specific renderings of the key areas with intentions of the overall design.

A draft timeline for the development through the various phases will be interlinked closely with the business plan and once the entire concept is completed, a document will be produced, which will form the basis of all presentations to potential investors and stakeholders of the project.

Detailed Design

Once the conceptual design has been completed, Select Contracts will take all the aspects of the project and complete detailed design intent drawings that can be passed onto the project consultants to turn into construction drawings so that the build out can commence.

Depending on the style/type of project, the detailed design drawings will include, but not be limited to dimensional footprints; detailed intent plans and specifications; lighting intent plans; ground finishes; signage plans; indicative power requirements and layouts; IT and telecommunications plan; AV requirements; interior/exterior mood boards; landscaping intent; theming design; and uniform design.

At the same time as doing the design work, we update the capital expenditure and business plan so that the budgets can all be approved once the detailed design has been signed off.

At all times during this phase careful consideration is always given to utilizing environmentally friendly, sustainable and green technology and finishes.

Project & Development Management

With a set of detailed drawings and a financially and operationally viable project, our project management team will ensure that the management of the process on and off site is smooth and client friendly.

Time management is an extremely important element during the project build out phase. Constant supervision and monitoring of the onsite project management ensures that the project will run smoothly. In the event of a design change, the schedule is analysed and modified in order to limit the impact on the overall schedule, ensuring the hand over is on time.

Cost management and value engineering is critical for any project, not only during the initial design stages but also during the onsite construction process. Alternative products and methods of construction are constantly explored in order to reduce overall costs whilst still meeting and exceeding client expectations.

Under the close supervision of our experienced onsite project management team, the quality of product specification and installation is top priority. Select Contracts believes that anything other than a high specification and superior quality is unacceptable.

The risk management process entails identifying construction risks and exposures, and formulating an effective risk management strategy to mitigate the potential for loss. In order to achieve this balance, proper risk identification and risk analysis is required. Select Contracts are professionals in the leisure and entertainment industry, and are therefore perfectly positioned in providing solutions and advice onsite during the build out phase.

Select Contracts development and project managers continuously monitor the onsite construction process and will be in regular contact with the client reporting on financial, schedule and general project particulars.

Marketing & Branding

Select Contracts will coordinate and implement the entire marketing and brand strategy for the project. The further development of the brand strategy from the conceptual design stage will identify the brands values, its strategy and create its purpose. This is effectively taking it from an initial identity to a consolidated brand.

With a team of brand managers, the brand strategy will enable the project to be built on sound foundations and together with a marketing strategy from which a marketing communications plan is developed, a marketing plan will be implemented for advertising and promotion purposes. This is always done in advance of the soft opening to ensure the market and target audiences are fully aware of the product and launch date.

A public relations strategy will be introduced to capitalize on the project and to ensure media interests are met, up to and including such events as hardhat tours and a grand opening.

A budget will be agreed upon for an ongoing marketing plan to be developed. This will ensure the foot traffic remains high once opened, which will be closely integrated with the operations team, with individual and group packages developed and a sales kit created; advertising and promotions campaigns will be strategized and launched.

Pre-Operations

The pre-opening management phase will run concurrently with the construction schedule. This is an extremely crucial phase and assures a timely opening, smooth operation and success to the overall project.

The pre-opening management team will oversee the management and staff recruitment, training, establishment of personnel procedures and employee manuals, sourcing of staff accommodation, uniform development, administrative and operational systems, corporate structure, advertising and marketing plans, development of corporate image, cash handling procedures, insurance, safety procedures, evacuation & maintenance procedures and operations manuals for the project.

The development of a corporate event strategy and a sales team to structure events, groups, picnics, bus tours, day trips, social events and other group business to fill soft periods and maintain high occupancy. Pre opening responsibilities also include capitalizing on the history of the area by organizing local outings to other attractions and developing partnerships to create a new era of leisure and attractions specifically for the project.

Management Contracts

There are a variety of options when it comes to the ongoing management of our projects. Each project is very unique, and the operational elements will vary significantly from one type of project to another. For example, the operations of an FEC will be very different to that of a boutique island resort.

Select Contracts have the resources and ability to manage the ongoing operations of any leisure and entertainment project by overseeing the operational, technical and maintenance management of the facility post-opening, on a day-to-day basis for a determined length of time. Our management contracts usually extend for either a 5-year or 10-year period.

The management contracts will cover all aspects of the staffing, management, marketing and promotion, site audits and financials. Select Contracts will be in complete control of the entire operation of the project, with the owners only required to convene for annual or biannual meetings with Select Contracts to evaluate performance and agree budgets.

Alternatively, Select Contracts have many reciprocal agreements in place with internationally recognized operators from the leisure and entertainment industry, and our projects are planned, designed and built to various specifications imposed by such brands.

If a client is specifically looking to have an international hotel operator manage their property, Select Contracts will be able to identify the correct brand for the property, negotiate the management agreement and assist the clients in the entire process.

Project Repositioning

One of Select Contracts’ popular service is providing both raw land owners and existing property owners with a complete re-positioning strategy and follow up that will increase the value of their property for onward sale or for increase in revenues.

Raw land owners – clients with a piece of land that they are trying to sell would utilise this service for a complete concept to be worked up for the land including brief market study, conceptual design, master planning, renderings and a 10 year business plan. This will then give the land a full vision that potential buyers can then fully buy into and enable them to take the next step in purchasing the land. On top of this, Select Contracts can also get involved to ensure that the correct zoning and permissions are in place for such a project which would further increase the value of the land.

Existing property owners – clients with an existing property, a hotel for example, can utilise this service to completely re-position their property to attract a higher standard of clientele and therefore be able to charge higher room rates. Select Contracts would do a market study in the region to determine what is required and what is popular and then create a documented strategy for implementation. Once client has approved the strategy, Select Contracts can then proceed with the actual implementation, this might involve some new interior design, renovations, operational repositioning to attract the higher spending clientele, new marketing and branding strategy and even bringing a branded hotel operator to the property to manage the property on a day to day basis. Not only will this boost the hotel revenues but will also create a larger asset value for the client. This can be available for all sectors we work in, Theme Parks, Resorts, Hotels, Water Parks, FEC’s, Restaurants & Nightclubs.

Select Contracts are a very valuable development partner and would welcome the opportunity to discuss your requirements in more detail with respect to project repositioning.

Client & Investor Representative

Select Contracts will act as the client/investor representative for an agreed period of time. During this period, a dedicated member of the Select Contracts team will be onsite and on hand to ensure the project progresses to the requirements and expectations of the investor or client. The deliverables are not exhaustive, but would include the following key aspects of the development:

	Monitor design integrity
	Track budgets
	Create business plans
	Reviewing master plans and architectural drawings
	Chart project progress and timelines
	Monitor property sales
	Be the ‘eyes and ears’ of the client/investor on the ground
	Issue monthly progress reports

As the client, you will have the full back up of the Select Contracts head office and the company directors will make frequent trips to the site to monitor progress.

Project Analysis

The project analysis will utilise the experience and services of Select Contracts’ 31 years of leisure and entertainment turnkey solutions (design:build:operate) to provide a detailed analysis on a pre-existing project, regardless of its stage of development.

The head office team and company directors will review all existing project plans, documents, drawings and literature which may have been created and offer a complete detailed and constructive summary of their findings.

It is the intention at the end of this phase that the investor or client will have full confidence to move in the suggested direction as proposed by Select Contracts.

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